Documentation

The big picture: how companies, projects and scans fit together.

Export any scan or project as a polished PDF: executive, action plan, competitive, or AI sources.

Sign in with Google or a password, confirm your email, and what to do if it never arrives.

Which account type fits you, what changes between them, and how to switch later.

What happens when you first set up your account and brand.

A company is your brand; projects are the working units beneath it.

Update your domain, brand, industry, competitors and target markets.

Add projects to track different angles, segments or experiments.

Every company has one base project that mirrors its brand settings.

Invite people to your companies, set their roles, and manage access.

Hand a company over to another member, who takes over billing.

Prompts are the questions we ask AI assistants on your behalf.

The five built-in categories, custom prompts, plus grouping by topic and audience segments.

Let LumaRank draft a starter set of prompts from your brand details.

Refine your prompt set so scans ask exactly the right questions.

What the category warning means and how to resolve it.

Track how each prompt performs across your scans.

Set the scope and run an scan step by step.

What running, completed and failed mean for an scan.

Re-run an scan to measure the impact of your changes.

Re-run one prompt or Run fresh to update the current view, and what each costs.

What a refresh is, which runs use one, and when your allowance resets.

Run scans automatically on a cadence and get emailed when things change.

Why scheduled monitoring is included, and how it differs from refreshes.

One place to see and control the three automatic tracks that keep a project fresh.

A recap email of how your brands are doing, across every company and project.

How to read your AI Visibility score and the signals behind it.

One prioritized list of everything to improve, each traced to its source.

One fix at a time, with the steps, instead of a list to choose from.

Turn a measured gap into what a page must cover, plus a prompt for your own AI assistant.

What the "up to +X pts" on each action means and how to read it.

See how each AI assistant talks about your brand.

How positive the mentions are, what AI praises or criticizes, and which sources back them up.

The real pages the AI pulled up while answering, and how to use them to get mentioned.

Enter facts about your brand; we flag AI answers that get them wrong and show the source.

Why AI recommends some brands as top choices, and how to earn that trust.

How accurately AI describes what you do, and how to sharpen it.

Being named is step one; where you land in the list is what turns it into a choice.

Why one assistant names you often and another rarely, and what to do about each.

Mark what you are working on, and see what improved over time, newest first.

Why leaning only on your own site is fragile, and how to declare your other domains.

How steady your AI visibility is scan to scan, per engine, and how to make it durable.

See where you stand next to the competitors you track.

Drill into how your brand did on each individual prompt.

Why paid plans reflect today’s web and the free plan uses a static snapshot.

The live current snapshot vs your trend history, and how they update.

Rivals and the free watchlist, adding competitors per project, letting LumaRank suggest and auto-find them, and how many each plan tracks.

Where a competitor is ahead of you (SEO or AI visibility) and what to do to close each gap.

The on-site signals that help AI assistants find, read and describe your brand.

What the SEO health score covers and how to read it.

A plain-language guide to every SEO category we check.

Whether your pages target the keywords and topics you want to be found for.

Where your site ranks when someone searches your brand name.

Compare your SEO health against the competitors you track.

The fastest, highest-impact fixes to act on first.

Why a robots.txt rule can keep you out of AI answers, and how to fix it.

Bring your real Google impressions, clicks and positions into keyword tracking.

Track your Google rank and whether AI assistants cite you, side by side.

Why mentions across the web shape how AI talks about you.

What each presence source tells you about your reach.

How your slice of the conversation is measured against rivals.

High-leverage places to be present on, tuned to your industry.

The live monitor for a project: freshness, current score, trend and scans.

See how your scores move over time across all your scans.

Pick the metrics you care about, arrange them, and share the board.

A guided tour of each dedicated metric view.

Shape your charts to focus on the period and rivals that matter.

Markers that show when you changed your brand or prompt setup.

Pick providers per company, project or scan: the most restrictive wins.

How the Google AI Overviews engine works, and why it searches a shorter version of your question.

Why a provider may be locked and where to change it.

Compare plans: prompts, projects, competitors, monitoring frequency and refreshes.

Track your refreshes and know when your allowance resets.

Top up with a refresh pack when you run low before the monthly reset.

How to change plans and what happens at checkout.

Put your own logo, color and name on the PDF reports you share with clients.

Deleted companies and projects rest in the trash before they go.

Bring an item back, or remove it permanently before the window ends.

Send yourself a link to set a new password, and what to do when the link stops working.

The Run / Refresh button is disabled or a run was rejected: the common reasons and fixes.

What a paused account means, what it affects, and how to appeal.

What prompts are for, what to avoid, and what happens if a prompt looks like misuse.