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LumaRank

Provider locks

Provider locks: why a provider may be locked at a higher level, and exactly where you go to change the setting.

Why a provider is locked

In the provider selector you may see an assistant that's disabled and can't be switched on. That's a lock: a level above has turned that provider off, so levels below it can't use it.

  • On a project, a lock means the company disabled that provider.
  • On a scan, a lock means the company or project disabled it.

How to change it

Change it where it's set. Hover the locked option, and the tooltip tells you which level to visit. To re-enable a provider everywhere, turn it back on at the company level, then it becomes available to projects and scans again.

This mirrors the rule that the most restrictive choice wins. Locks are just that rule shown in the interface.